Terms and conditions


Survey - 'Tell us how we're doing and win an entry' (FEBRUARY 2024)

Everyone who submits a response to our survey will be entered automatically into a prize draw to win an entry for the 2024 Trail Escape event of their choice. 

1. Entries received after the stated closing date will not be accepted. 

2. Our prize draws and competitions are free to enter and no purchase is necessary

3. Trail Escape (TE) will not accept responsibility for entries that are lost, mislaid, damaged or delayed in transit, regardless of cause, including, for example, as a result of any postal failure, equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind.

4. By submitting an entry, you are agreeing to be bound by these Terms and Conditions. If you have any questions, please contact

6. TE reserves the right to refuse entry, or refuse to award the prize to anyone in breach of these terms and conditions.


7. Unless otherwise stated, our prize draws and competitions are open to all except employees of TE, their families, agents or any third party directly associated with administration of the prize draw.

8. Entrants under 18 must get consent from their parent(s) or legal guardian(s) before entering. The parent(s) or legal guardian(s) of entrants under 18 agree to these Terms and Conditions on behalf of the entrant.

9. Only one entry per person is permitted.

10. In entering, you confirm that you are eligible to do so and eligible to claim any prize you may win. TE may require you to provide proof that you are eligible to enter the prize draw or competition.

11. TE reserves all rights to disqualify you if your conduct is contrary to the spirit or intention of the prize draw or competition.


12. A winner will be chosen by random draw performed by a computer process within one month of the prize draw or competition ending.

13. The winner will receive details of the prize.

14. The winner will be notified by email (as provided at point of entry) within 7 days of being chosen and must provide a full name, Date of Birth, and postal address to claim their prize. If a winner does not respond to TE within 14 days of being notified, then the winner’s prize will be forfeited and TE will be entitled to select another winner in accordance with the process described above.

15. The prize is non-exchangeable, and no cash alternative is offered. TE reserves the right to replace the prize with an alternative prize of equal or higher value if circumstances beyond the TE's control makes it necessary to do so.

16. The decision of TE regarding any aspect of the prize draw or competition is final and binding and no correspondence will be entered into about it.

17. TE reserves the right to hold void, cancel, suspend, or amend the promotion where it becomes necessary to do so.


18. Insofar as is permitted by law, TE, its agents or distributors will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the prize except where it is caused by the negligence of TE, its agents or distributors or that of their employees. Your statutory rights are not affected.


19. TE is committed to protecting and respecting your privacy and will only use your personal information in accordance with these Terms and Conditions and the TE's Privacy Policy which is available on our website: 

20. By entering, you agree that any personal information provided by you with your entry may be held and used by TE or its agents and suppliers to administer the competition.


21. All our prize draws and competitions will be governed by English law and entrants to the prize draw submit to the jurisdiction of the English courts.

22. TE reserves the right to update these Terms and Conditions from time to time and any updated version will be effective as soon as it is published on the website.